Engaging and tracking
Posted by Roger Darnell · Leave a Comment
Linda Ong’s Advertising Age article last week suggested this: “Drop the Words ‘Relevance’ and ‘Authenticity’ From Your Marketing Lexicon; Culture Is What You Should Be Focusing On.” While I feel that most people probably need to do a better job of tuning into all of those areas, Linda makes many fine points for executive marketers, and I also really appreciate this comment from Denise Lee Yohn:
customer experience + culture = brand relevant, authentic (and i would add differentiated) customer experience + strong culture = great brand
For businesses and business professionals, the proliferation of trackable communications occurring in real time is monumental, and most likely, moving forward, tracking, measuring and reacting to it will be essential to your success. Here’s a short list of social media monitoring services you may find helpful. To learn more about these and many others, please visit this meticulously organized Social Media Monitoring Solutions Wiki created by Ken Burbary and Adam Cohen.
Adobe SiteCatalyst
Alterian.com
BuzzLogic.com
Cymfony.com
Facebook Search
Google Blog Search
HootSuite.com
Nielsen Buzzmetrics
Radian6.com
Tinker.com
Topsy.com
Trackur.com
Trendrr.com
Trucast.net
Twazzup.com
Twitter Search



The fascinating video featured with this story was just released in May, and it’s already aging. It ran with the Wired story “


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